Last updated and effective date: August 8, 2023

 

This Privacy Policy describes how Prince of Peace Enterprises, www.popus.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. This also tells you about the rights and choices you have with respect to your personal information, and how you can reach us to get answers to your questions. Please note, our privacy practices are subject to the applicable laws of the places in which we operate.

1. What Personal Information We Collect

The types of personal information we collect about you depends on how you interact with us and our products and services. Examples of the types of “personal information” we collect includes: basic identification necessary to process an order, device information, payment information, information that identifies, relates to, describes, or can be associated with you.

  • Basic Identifying Information: Including your full name, billing address, shipping address, e-mail address, phone number, account name, government issued identification, or other similar identifiers.
  • Device Information and Other Unique Identifiers: Including device identifier, version of web browser, internet protocol (IP) address, cookies, beacons, pixel tags, or similar unique identifiers.
  • Internet or Other Network Activity: Including browsing or search history, search terms, and information regarding your interactions with our websites, emails, or advertisements.
  • Location Information: Including information that permits us to determine your location, time zone, such as if you manually provide location information
  • Payment Information: Including credit or debit card number, WeChat Pay, GooglePay, Venmo, PayPal, Alipay information and other payment details.
  • Commercial Information: Including products or services you have purchased, returned, exchanged, or considered, and preferences.

2. How We Collect Personal Information

We collect personal information about you from various sources. For example, we collect and obtain information:

Directly from you

We collect personal information you provide, such as when you make a purchase, contact us, respond to a survey, provide information to us in person at a warehouse or street fair, sign up to receive emails, text messages, and/or postal mailings.

 

Using cookies and other automatic data collection technologies

When you visit our websites, open or click on emails we send you, or interact with our advertisements, we or third parties we work with, automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools.  To change your cookie settings, click on the cookie at the bottom of the screen. Note changing your cookie setting may affect your browsing experience. To learn more about the cookies we use refer to section 13.

3. How We Use Personal Information

We collect and use personal information for various purposes, including:

Providing Products and Services

We use your personal Information to provide our services to you, which includes: offering products for sale, fulfilling your orders and/or completing the transactions you request; processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers; send notifications to you related purchases, returns, exchanges, including offering functionalities such as easy checkout and the ability to save user preferences and transaction history.

Depending on the products and/or services you request, the categories of information used for these purposes may include Basic Identifying Information, Payment Information, and Commercial Information.

 

Communicating With You

We use your personal information to communicate with you, such as to respond to and/or follow-up on your inquiries, requests, issues or feedback, and to provide customer service.

 

Marketing and Promotional Purposes

We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message or postal mail (such as promotions and event invitations); provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:

 http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING-https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

 

Security and Fraud Prevention

We use personal information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions, attempts to manipulate or violate our policies, procedures, and terms and conditions, security incidents, and harm to the rights, property, or safety of our users, customers, employees, or others.

Core Business Functions

We use personal information to support core business functions, including to maintain records related to business process management; loss and fraud prevention, and to collect amounts owing to us; and to provide and maintain the functionality of our website including identifying and repairing errors or problems.

Legal Obligations

We use personal information to comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.

4. How We Share Personal Information

In addition to the specific situations discussed elsewhere in this privacy policy, we disclose personal information in the following circumstances:

Service Providers

We share certain personal information with third parties that perform services to support our core business functions and internal operations including: fulfilling orders, delivering packages, complying with your request for the shipment of products to or the provision of services by a third party intermediary, sending postal mail, emails and text messages, analyzing customer data, providing marketing assistance, processing credit card and debit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.

Once your information is provided to the third party it will be handled in accordance with their privacy policy. We currently share data with the following third party partners: Shopify, Product Filter & Search, Selly United, ShippingEasy, Translate & Currency - LangShop, Thrive Agency, PayPal and Citcon.

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

 

Legal Obligations

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. How we Protect Personal Information

Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this privacy policy.

We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet, or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.

For more information on our service providers privacy policies and security measures visit shopify, Fortinet and mailchimp.

6. Your Rights

Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.

Accessing, Updating, Correcting, and Deleting Personal Information

You may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, update and correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information, or for as long as we need it to fulfill the purposes for which it was collected. We may need to retain certain information for longer periods such as for record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc.  Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

 

Access, Deletion, Updates and Corrections

You can submit a request to access, delete, update or correct your personal information, or withdraw consent, by contacting us via:

  • Prince of Peace Ent., Inc.
    751 North Canyons Parkway,
    Livermore, CA 94551, USA

Managing Communication Preferences

Email:  You can stop receiving promotional emails at any time by clicking on the “unsubscribe” link at the bottom of any promotional email that you receive from us; or

You can stop receiving promotional postal mail at any time by emailing us at contact@popus.com or calling 1-800-732-2328.

7. Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request their information be deleted.

8. Do Not Track

If you do not want to be tracked, please reach out to your internet browser provider to register your device and change your browser settings. Below are common browsers used and links on how to change your “Do Not Track” setting.

Chrome:

https://support.google.com/chrome/answer/2790761

 

Edge:

https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd

 

Firefox:

https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature

 

Safari:

https://support.apple.com/guide/safari/privacy-sfri35610/mac

9. Information for California Residents – California Privacy Rights

If you are a California resident, this section applies to you. California law requires us to disclose the following information with respect to our privacy practices in addition to the rest of the privacy policy regarding your rights under California laws, including the California Consumer Privacy Act (“CCPA”).

California Shine the Light

California Civil Code Section 1798.83 permits customers who are California residents  to request information and /or opt-out of our disclosure of personal information to our third party affiliates for direct marketing purposes. If you would like more information, please submit a written request to the us at the address below:

Prince of Peace Ent., Inc.
751 North Canyons Parkway,
Livermore, CA 94551, USA

 

California Consumer Privacy Rights

Right to Know

Subject to certain limitations and in addition to the choices enumerated under the “Your Rights” section above, California residents have the right to request copies of the data collected about them in the past 12 months  (also referred to as the “right to know”) including the categories and specific pieces of personal information we collect, and use.

California residents also have the right to know if their information has been sold or disclosed to third parties over the past 12 months and for what business or commercial purpose.  

California residents may request correction, or updating of their personal information by contacting us, See “Contacting Us” section below.

 

Collection and Use of Personal Information

You can find a list of the categories of personal information that we collect in the “What Personal Information We Collect” section above. For details regarding the sources from which we obtain personal information, please see the “How We Collect Personal Information” section above. We collect and use personal information for the business or commercial purposes described in the “How We Use Personal Information” section above.

Categories of Personal Information Disclosed

We disclose basic identifying information, device information, location data, commercial information, internet or other network activity and payment information with: service providers, and third party partners in order to process your online order.

For more information on how your information is shared, please see the “How We Share Your Personal Information" section, which provides more detail on our Service Providers and Third Party Partners. We may also need to share any of the above categories of information pursuant to Legal Process or as a result of a Business Transfer as described in the “How We Share Your Personal Information” section.

 

Right to Delete

California residents may request deletion of their personal information or they may designate an authorized agent to submit a request on their behalf to access or delete their personal information. We will delete all personal information not necessary for business operations, or to complete an order.

We consider information to be necessary for our business operations if it is used to:

  • Complete an obligation to you that you have requested (ie order)
  • Detect and resolve issues related to security or functionality
  • Comply with legal obligations
  • Enable solely internal uses

If you would like to delete your personal information, please contact using one of the methods indicated below:

  • Email: contact@popus.com
  • Phone: Call our Customer Service Hotline at 1-800 732-2328
  • By Writing: 

Prince of Peace Ent., Inc.
751 North Canyons Parkway,
Livermore, CA 94551, USA

 

Agent to Act on Your Behalf

To request an agent to act on your behalf, you must: (1) provide that authorized agent written and signed permission to submit such a request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

 

Right to Opt-Out

Our use of tracking technologies may be considered a “sale”/ “sharing” under California law. You can opt-out of being tracked by these third parties by changing your cookie options at the bottom of your page (click the cookie), and making changes to your privacy and security settings on your browser. Below are common browsers used and links on how to change your “Do Not Track” setting.

Chrome:

https://support.google.com/chrome/answer/2790761

Edge:

https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd

Firefox:

https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature

Safari:

https://support.apple.com/guide/safari/privacy-sfri35610/mac

 

Please note that your continued use of our website may still be tracked by popus.com and/or our service providers. Categories of personal information disclosed that may be considered “sale”/ “sharing” under California law: Basic Identifying Information, Device Information and Other Unique Identifiers, Internet or Other Network Activity, Geolocation Data, and Commercial Data.

Categories of third parties to whom personal information was disclosed that may be considered “sale”/ “sharing” under California law: advertisers and marketing partners, data analytics providers, and social media networks. We do not knowingly sell the personal information of consumers under 16 years of age.

If you would like to exercise these rights, please contact us through the contact information below:

  • Email: contact@popus.com
  • Phone: Call our Customer Service Hotline: 1-800 732-2328
  • By Writing:

Prince of Peace Ent., Inc.
751 North Canyons Parkway,
Livermore, CA 94551, USA

Notice of Financial Incentive

We offer our customers the ability to participate in promotional campaigns (collectively, the “Programs”). When you sign up for one of these Programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our Programs involve the collection of personal information, they might be interpreted as a “financial incentive” program under California law. The value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, services, and benefits to Program participants.

We offer all consumers the ability to opt-out of the sale of their personal information that is available to California residents under the CCPA. You may withdraw from participating in a Program at any time. See “Right to Opt Out” section above.

 

Right to Non-Discrimination

We do not discriminate against California residents who exercise any of their rights described in our privacy policy. 

10. Information for Residents of the European Economic Area (“EEA”)

General Data Protection Regulation (GDPR)

We process personal data based on consent according to Art. 6(1)(a) GDPR. You’ll see consent options when you visit our website for the first time. You can change your decisions at any time by contacting us. If you change your decision, it will not affect the lawfulness of processing based on consent before its withdrawal.

Types of Data Collected

The types of personal information we collect about you depends on how you interact with the site. For more information on types of information collected please refer to the “What Personal Information We Collect”,( section I above) and “How We Collect Your Personal Information” (see section II above).

Legal basis For Collection

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases, which you are free to give or refuse:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

Purpose of Collection

We collect and use personal information for various purposes including communicating with you, providing a better consumer experience, to improve business functions, meet legal obligations and security and fraud prevention. For more information on How We Use Personal Information” see section 3 above.

 

Who Processes the Data?

We work with third parties such as Google, Meta (Facebook, Instagram), Pinterest, Bing, Destini Global LLC, Shopify, to help improve consumer on-site experience and allow us to better understand your interaction with the site. Please see “How We Share Personal Information” sections 4 to learn more about how your data is processed.

 

Data Subject Rights:

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. For more information on Retention of your personal data refer to Your Rights, section 4 above. If you would like to exercise these rights, please contact us through the contact information below:

  • Email: contact@popus.com
  • Phone: Call our customer service hotline: 1-800 732-2328
  • By Writing

Prince of Peace Ent., Inc.
751 North Canyons Parkway,
Livermore, CA 94551, USA

Depending on the type of data, your data may be held until you request us to remove the data, or you “clean” the cookies residing on your computer. You can change your cookie preferences by clicking on the cookie at the bottom on the page.

Data Transferred Internationally

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper:

 https://help.shopify.com/en/manual/your-account/privacy/GDPR.

 

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.

Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

11. Changes to This Policy

We may revise this privacy policy from time to time and will post the date it was last updated at the top of this privacy policy. We will provide an additional notice to you if we make any changes that materially affect your privacy rights.

12. Contacting us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Email: contact@popus.com
  • Phone: Call our Customer Service Hotline: 1-800 732-2328
  • By WritingPrince of Peace Ent., Inc.,  751 North Canyons Parkway,       Livermore, CA 94551, USA

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://oag.ca.gov/privacy

13. Cookies We Use

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Name

Purpose

Domain

IDE

Traffic Tracking and Analysis

.doubleclick.net

datr

Traffic Tracking and Analysis

.facebook.com

fr

Traffic Tracking and Analysis

.facebook.com

wd

Traffic Tracking and Analysis

.facebook.com

dpr

Traffic Tracking and Analysis

.facebook.com

c_user

Traffic Tracking and Analysis

.facebook.com

presence

Traffic Tracking and Analysis

.facebook.com

sb

Traffic Tracking and Analysis

.facebook.com

xs

Traffic Tracking and Analysis

.facebook.com

__Secure-1PSIDCC

Traffic Tracking and Analysis

.google.com

__Secure-1PSIDTS

Traffic Tracking and Analysis

.google.com

1P_JAR

Traffic Tracking and Analysis

.google.com

NID

Traffic Tracking and Analysis

.google.com

APISID

Traffic Tracking and Analysis

.google.com

SAPISID

Traffic Tracking and Analysis

.google.com

SSID

Traffic Tracking and Analysis

.google.com

HSID

Traffic Tracking and Analysis

.google.com

__Secure-3PSID

Traffic Tracking and Analysis

.google.com

OGPC

Traffic Tracking and Analysis

.google.com

__Secure-1PAPISID

Traffic Tracking and Analysis

.google.com

SEARCH_SAMESITE

Traffic Tracking and Analysis

.google.com

__Secure-3PSIDTS

Traffic Tracking and Analysis

.google.com

AEC

Traffic Tracking and Analysis

.google.com

__Secure-1PSID

Traffic Tracking and Analysis

.google.com

__Secure-3PAPISID

Traffic Tracking and Analysis

.google.com

__Secure-3PSIDCC

Traffic Tracking and Analysis

.google.com

SIDCC

Traffic Tracking and Analysis

.google.com

SID

Traffic Tracking and Analysis

.google.com

OTZ

Traffic Tracking and Analysis

www.google.com

DV

Traffic Tracking and Analysis

www.google.com

_y

Shopify analytics

.popus.com

_ga_JYQB7HFRDW

Site performance

.popus.com

_ga

Site performance

.popus.com

_shopify_sa_t

Shopify analytics referring to marketing&  referrals

.popus.com

_gat_gtag_UA_17180717_1

Site performance

.popus.com

_fbp

Site performance

.popus.com

_landing_page

Tracking landing pages

.popus.com

_gat

Site performance

.popus.com

_gid

Site performance

.popus.com

_shopify_sa_p

Shopify analytics

.popus.com

_shopify_s

Shopify analytics

.popus.com

_s

Shopify analytics

.popus.com

_cmp_a

Site performance

.popus.com

_orig_referrer

Tracking landing pages

.popus.com

_gcl_au

Site performance

.popus.com

_shopify_y

Shopify analytics

.popus.com

cart_ts

Used in connection with checkout

www.popus.com

cart_sig

Used in connection with checkout

www.popus.com

keep_alive

Site performance

www.popus.com

shopify_pay_redirect

Used in checkout

www.popus.com

_secure_session_id

Used in connection with navigation of site

www.popus.com

cart

Used in connection with shopping cart

www.popus.com

cart_currency

Used in checkout

www.popus.com

secure_customer_sig

Used in connection with customer login

www.popus.com

cookieyes-consent

Site Performance

www.popus.com

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.